Free Hong Kong Industrial / Commercial Delivery services (excluding Ma Wan, Discovery Bay, out-lying Island) is offered by the Company. This delivery service will cover most commercial areas of Hong Kong, and will not cover mainland China and overseas. For Non-Industrial / Commercial address, a HKD30 Non-Industrial / Commercial Surcharge is applied for any shipment delivers to Non-Industrial / Commercial address in Hong Kong. Under normal circumstances, delivery shall be completed within 2 to 14 working days upon the order confirmation email.
Additional shipping costs may be applied to each floor for any deliveries to buildings without a lift. If the delivery is not successful, the courier will not attempt re-delivery. The parcel will then returned to the Company warehouse for Customer's collection or re-delivery can be arranged upon additional charge.
Each order (based on the invoice) regardless of the number of items purchased, will be delivered to one address only. Delivery services will be suspended in the case of (i) a typhoon signal no. 8 or above is hoisted on the delivery day, or (ii) Black rainstorm warning signal in effect on the delivery day.
The Company reserves the right to update its logistics policy at its sole discretion without prior notice and reserves the right to make the final decision in case of any disputes.